Return & Refund Policy
At The Scent Edit, each candle is carefully hand-poured, packed, and shipped with love.
Because we make them in small batches, we keep our return policy simple and transparent:
*Returns
– We only accept returns or replacements if your candle arrives broken, damaged, or incorrect.
– Change of mind, fragrance preference, or color choice are not eligible for return.
*How to request a return
– Email us at thescentedit01@gmail.com within 48 hours of delivery.
– Include your order number and clear photos of the damaged product & packaging.
*Refunds
– Once approved, refunds are issued to your original payment method.
– Please allow 5–7 business days for the refund to reflect.
*Exchanges
– If stock is available, we can offer a replacement instead of a refund.
*Non-returnable items
– Used candles, items without original packaging, or items damaged after delivery.
We pour with love and pack with care so your candles arrive safely, but if there’s an issue — we promise to make it right.